Privacy Policy

Livada Florin is committed to protecting the privacy of all visitors to the livada.fr website. This page clearly explains what data is collected, for what purposes, how long it is kept, and what your rights are.

1. Data Controller

2. Data Collected

Livada only collects data strictly necessary for the proper functioning of the site and the processing of your requests.

a) Via the contact form

• Last name, first name (optional)
• Email address
• Phone number (optional)
• Content of your message

b) Via navigation

• IP address (anonymized)
• Browser type and operating system
• Pages viewed and visit duration
• Traffic source (search engine, direct link, social network)

c) Cookies

The site only uses essential cookies for its operation (session, security) and, with your explicit consent, anonymized audience measurement cookies. You can modify your cookie preferences at any time via the consent banner displayed during your first visit.

3. Purposes of Processing

• Respond to your requests submitted via form, email or phone
• Provide a quote or personalized support
• Improve the site through audience analysis (anonymous data)
• Comply with legal obligations (accounting, invoicing)

No data is used for commercial prospecting without your explicit consent, nor is it transferred or sold to third parties.

4. Data Retention Period

• Contact form: 3 years maximum from the last exchange
• Billing data: 10 years (French legal obligation)
• Analytics cookies: 13 months maximum
• Server technical logs: 12 months maximum

5. Recipients of Data

Only Livada Florin has access to the data collected via the site. Data may be processed by:

• The website host (Hostinger, based in the European Union)
• The audience analysis tools used (if any)
• Competent authorities in case of legal obligation

No data transfer is carried out outside the European Union.

6. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (EU regulation 2016/679) and the Data Protection Act, you have the following rights:

• Right of access: obtain confirmation that data concerning you is processed and receive a copy of it
• Right to rectification: correct inaccurate data
• Right to erasure: request the deletion of your data in cases provided by law
• Right to restriction of processing: in certain specific situations
• Right to data portability: retrieve your data in a structured format
• Right to object: refuse certain processing operations
• Right to withdraw your consent at any time, without affecting the lawfulness of past processing

To exercise your rights, contact us at [email protected] or by mail at the address indicated above. A response will be provided within a maximum of one month.

7. Complaint to the CNIL

If, after contacting us, you believe that your rights are not being respected, you can submit a complaint to the Commission Nationale de l'Informatique et des Libertés (CNIL):

8. Data Security

Livada implements appropriate technical and organizational measures to protect your data against any unauthorized access, modification, disclosure or destruction:

• Encrypted HTTPS connection across the entire site
• Secure hosting in the European Union
• Access to data limited to the data controller
• Regular backups
• Continuous security updates applied

9. Changes to this Policy

This privacy policy may be updated in the event of legal, technical or functional developments. The date of the last update is indicated below. We invite you to consult it regularly.